**** ORANGE!!!!

Argh!!!! Orange Mobile Network are getting me irate!
The phone system for changing your price plan is down.
I’ve spoken to a representative to do that.
Now the website won’t let me top up because the system is down.
I called to top up. The automated voice took all my details.

Except for my name. This is the conversation with the damn machine.

“Please state your surname”
“No please just say your surname, as in Smith”
“I’m sorry, I don’t understand that, I will have to transfer you to a customer service representative…………………..sorry, you do not have enough credit for this call. Calls to Customer service are charged at 25p per call. Would you like to top up?”


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